FAQ

Can I track my order?

Yes, when your order ships you will receive an email with a tracking link.

How long does the delivery take?

Standard delivery takes between 3-5 working days. Express delivery is available and takes 1-2 business days.

What is your return policy?

You can return unused goods within 14 days of receipt. See our returns policy for full details.

I have received a defective item, what should I do?

We apologize for the inconvenience. Contact our customer service via info@toilatoi.info , and we will help you with a replacement or return.

What payment methods do you accept?

We accept most major credit and debit cards as well as payment via [eg. PayPal, Klarna, Swish].